Wipro Limited, a leading technology services and consulting company, has entered into a strategic collaboration with NVIDIA to expedite the adoption of generative artificial intelligence (gen AI) within the healthcare sector. This partnership aims to equip healthcare organizations with cutting-edge AI-driven strategies, products, and services.
Wipro will harness the power of NVIDIA AI Enterprise software to seamlessly integrate AI into its existing healthcare solutions portfolio, covering Affordable Care Act (ACA), Medicare, and Medicaid. The primary objectives include enhancing member experience, streamlining enrollment processes, and optimizing claims adjudication. This collaboration is poised to pave the way for the next wave of transformative healthcare solutions.
Nagendra Bandaru, President and Managing Partner at Wipro Enterprise Futuring, expressed excitement about the collaboration, stating, “We are delighted to team with NVIDIA to develop next-generation, scalable AI solutions to help our healthcare clients tap into the power of generative AI. This collaboration will allow us to deliver AI-enabled innovation for the healthcare industry at scale and drive healthcare solutions with advanced computing capabilities. We are looking forward to building healthcare-specific solutions for a new era of AI-led innovation and business transformation.”
The collaboration will leverage the NVIDIA AI platform for generative, speech, and translation AI, including NVIDIA AI Foundation Models for building and customizing generative AI models for any application in the NVIDIA AI Enterprise software, such as NVIDIA NeMo and Riva, and the NVIDIA DGX platform.
The integration of these technologies with Wipro’s Enterprise Generative AI (WeGA) framework will empower Wipro to co-develop and deploy custom models for speech and translation AI, as well as other LLMs. Leveraging the NVIDIA AI platform, Wipro has already crafted multiple AI-first enterprise offerings across the healthcare industry. These encompass an industry-leading billing and enrollment solution in the Medicare and ACA market segment, provider and member services utilizing gen AI capabilities, and specialized offerings to enhance claims processing and provider data accuracy.
Jason Eichenholz, Senior Vice President and Global Head of Ecosystems & Partnerships at Wipro, highlighted the expansion of the collaboration with NVIDIA, stating, “We are excited to expand on this collaboration with NVIDIA. Wipro’s deep healthcare experience, innovative AI frameworks, and platforms combined with NVIDIA’s leadership in accelerated computing and AI will help the world’s largest healthcare entities to embrace new AI capabilities and re-imagine their business.”
Wipro remains committed to developing NVIDIA-powered solutions, automating the software development lifecycle, and accelerating digital and business transformation. Through an AI Center of Excellence with NVIDIA, Wipro engineers will undergo extensive training on NVIDIA’s application frameworks, focusing on generative AI, the metaverse, conversational AI, and data analytics to expedite the creation of bespoke solutions.
Manuvir Das, Vice President of Enterprise Computing at NVIDIA, emphasized the significance of this collaboration, stating, “Companies are eager to integrate multilingual, voice-enabled generative AI into business applications that are powered by the highest-performing, most energy-efficient solutions available. The NVIDIA AI platform supports Wipro’s ongoing commitment to provide its clients with the most advanced, secure, and reliable AI technology and services.”
In its recent initiatives, Wipro has actively transformed the healthcare contact center experience through the integration of generative, speech, and translation AI. This initiative aims to provide patients with accurate, contextual, personalized, and timely responses to their care needs, drawing insights from their past medical records, claim history, and provider information.
